Last updated: June 28, 2026
Yagona Darcha (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you contact us, book an appointment, or use our services, how we use it, and the choices you have. By using our website or services, you agree to this policy.
1. Information we collect
We only collect what we need to serve you:
- Contact details you give us — your name, phone number, and email address when you book an appointment or reach out.
- Service details — information you share so we can complete the service you request (for example income tax, insurance, notary, translation, document filling, EZ-Pass, tickets, or business filings).
- Website usage — basic, non-identifying technical data (such as browser type) that helps our site work properly.
2. How we use your information
- To contact you and confirm or schedule your appointment.
- To provide the service you requested and follow up about it.
- To send you appointment reminders, confirmations, and service updates — including by text message (SMS) if you have opted in (see Section 4).
- To meet legal, tax, and record-keeping obligations.
3. How we share information
We do not sell your personal information. We share it only when necessary:
- With government agencies, carriers, or filing systems strictly as needed to complete the service you asked us to perform (for example filing a tax return or binding an insurance policy).
- With trusted service providers who help us operate (such as our messaging and email providers), who may only use the information to perform work for us.
- When required by law, court order, or to protect our legal rights.
SMS / text-messaging privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Text messages (SMS)
If you provide your phone number and check the SMS consent box on our booking form (or otherwise agree in writing or verbally), you consent to receive text messages from Yagona Darcha related to your appointments and our services, including Income Tax, EZ-Pass, Tickets, Insurance and other offerings.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP, or call (929) 355-5551, for assistance.
Consent to receive text messages is not a condition of purchasing any product or service. For full details, see our Terms & Conditions.
5. Data security & retention
We take reasonable measures to protect your information and keep it only as long as needed to provide our services and meet legal requirements.
6. Your choices
You may ask us to update or delete your information, or to stop contacting you, at any time. To opt out of texts, reply STOP. To make any other request, contact us using the details below.
7. Contact us
Yagona Darcha
2393 Coney Island Avenue, Brooklyn, NY 11223
Phone: (929) 355-5551 · (332) 262-1510
Email: info@yagonadarcha.com
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
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